Frequently Asked Questions
Can I visit your warehouse or office or factory?
Yes, You can visit our stone warehouse and factory in India and we can help with arrangement for transport and accommodation. You can also visit our handcraft workshops to buy granite countertops or granite handcraft item.
Do you Ship Internationally?
Yes, we can do international shipment, Packing with Wooden Box require which may additionally cost.
What is the average transport cost?
Transportation charges are 10-20 INR sq ft in India for small qty and could be less for large quality or container size.
Do you delivery Marble or Granite Across India?
We source the best Marble products from across India and ship them directly to your doorstep with the support of a world-class
What is the Minimum order Qty?
Minimum order qty for Mable slab and tiles is 2000 sq Ft in India and International order will be in per CBM but qty can be discuss as per requirement.
What is the minimum order Qty for handicraft item??
Minimum order qty for handicraft item is 10PC in India and International order can be discuss as per requirement.
What Payment Methods Are Accepted?
We accept all kind of credit card , bank transfer and Transfer by Wallet.
Is Buying On-Line Safe?
Yes its 100% safe.
What will be payment term for bulk buying?
Need to pay 40% advance and 60% once stock are ready for dispatched.
What will be payment term for 10 pc or small order?
Advance payment is require for small and 10PC qty order.
Order & Retunrs
How do I place an Order?
You can visit our website to place an order or you can connect us with on whats up and email to place an order
How Can I Cancel Or Change My Order?
We are allow to change or cancel your order until order is not sent to factory for customization.
Do I need an account to place an order?
Yes, You need to create an account to place an order and provide the shipping detail.
How Do I Track My Order?
You can go to my account and check the order history and order detail.
How Can I Return a Product?
We dont allow to return an item once its confirmed but we allow to return or replacement for some case when any issue products.