CraftiBazaar Is Always With You
As a marketplace of millions of individual makers, sellers, and buyers we are invested in making sure every purchase is a great experience for everyone around the world.
How Do We Resolve Issues?
Get Help If Something Goes Wrong!
Contact Your Seller
Each shop on CraftiBazaar is independent. Refunds, exchanges, and returns policies vary from seller to seller. On any question about an order, the seller is the best person to ask!
Open a Case
If you and the seller can’t resolve a problem with your order, you may be eligible to open a case. To open a case against the seller, contact us, we’ll help you!
We Work With You
After you open a case, CraftiBazaar can act as a mediator to work with you and the seller. We help to resolve, not to escalate the ongoing situation!
Our Team Works 24x7
Looking for some quick answers? Interested in learning more about some features on our site? The Help Centre is the place for you!
We have a team standing by to help you with any problem you may have. Go to our Contact Us page, and fill the form.
Trust and Safety
Our team works continuously to ensure the safety of our marketplace, whether it is related to payment or security, we are on!
Our Commitment to Privacy and Security
At CraftiBazaar, we care deeply about privacy. We believe in transparency, and we’re committed to being upfront about our privacy practices, including how we treat your personal information.
All credit card information sent to CraftiBazaar is encrypted using Transport Layer Security technology (TLS) and tokenized with our credit card processors. CraftiBazaar stores no sensitive credit card information.
CraftiBazaar has a robust list of requirements each shop must meet to remain on our platform. This ensures that troublesome shops are removed and your buying experience stays protected.